Shipping policy

SHIPPING POLICY

Processing time
Orders are processed within 1 business day. Orders placed on weekends or holidays are processed the next business day.

Shipping times
United States: 10-18 business days
Rest of world: 12-25 business days

Delivery times are estimates and begin once the order has been processed. Delays caused by carriers, customs or weather are outside our control.

Shipping cost
Free standard shipping on all orders.

Tracking
You will receive a tracking number by email once your order ships. Tracking can take 3-5 business days to begin updating.

Where we ship from
Orders are fulfilled and dispatched by our supply partners overseas.

Wrong address
Please check your shipping address at checkout. If an order is returned to us because of an incorrect address, we will contact you to arrange reshipment.

Lost or delayed orders
If your order has not arrived within 50 days of shipping, contact us at kavostoresupport@gmail.com and we will replace it or refund you in full.

Customs and duties
Import duties are the responsibility of the customer where applicable.

Contact
kavostoresupport@gmail.com